Privacy Policy

Privacy Policy for Accounting with ALM

Last Updated: 13 June 2025

Your privacy is important to us.

This Privacy Policy explains how Accounting with ALM ("we", "our", "us") collects, uses, and protects your personal information when you visit and use our website. We are committed to being transparent and compliant with our obligations under the New Zealand Privacy Act 2020.

1. What Information We Collect

We collect personal information in the following ways:

• Information You Provide Directly:
  
  

  • Contact Form: We collect your name and email address when you submit an inquiry through our "Contact Us" page.

  • AI Chatbot ("Agent ALM"): We collect your name, email address, and basic information about your business needs when you interact with our AI-powered chatbot. This helps us understand your requirements.

• Information Collected Automatically:
  
  

  • Google Analytics: Like most websites, we use Google Analytics to understand how visitors engage with our site. This service collects anonymous data such as your IP address, general location, the pages you visit, and the time you spend on them. This information helps us improve our website and services.

2. How We Use Your Information

We use the information we collect solely for the following purposes:

• To Respond to You: To use your name and email address to reply to your inquiries and provide the information you have requested.

• To Understand Your Needs: To analyse the business information you provide to our AI chatbot so we can have a productive first conversation with you.

• To Improve Our Website: To analyse aggregated, anonymous data from Google Analytics to enhance the user experience and content on our website.

We will never sell your personal information to third parties.

3. Data Storage, Security, and Third Parties

Your personal information is stored securely. As our website is built using Google Sites and we utilise Google Analytics, your information is processed and stored by Google in accordance with their privacy policies. Our AI chatbot provider also processes the data from your interactions. We take all reasonable steps to protect the personal information we hold from loss, unauthorised access, or misuse.

4. Cookies

Our website uses cookies. Cookies are small data files stored on your device that help our website function effectively. Google Analytics uses cookies to collect anonymous traffic data. You can disable cookies in your browser settings, but this may affect your ability to use certain features of our website.

5. Your Rights to Access and Correct Your Information

You have the right to request access to, and correction of, any personal information we hold about you. If you wish to exercise this right, please contact us using the details below. There is no charge for this.

6. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please get in touch via our Contact Us page .